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When the time comes to put your Bare Prepaid Plan to use, our team will be on hand 24/7 to guide you through all the steps to bring you or your loved one safely into our care. Firstly, give us a call on 1800 071 176 to notify Bare that your loved one has passed away. We’ll step into action to make sure you, your loved one and your family receive urgent care.

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We’ll be able to locate a record of your Prepaid Plan with Bare, but we’ll ask your Next of Kin to complete some additional forms upon a death to help formalise a passing. These forms have an important function in ensuring a cremation is carried out safely, smoothly and legally. We’ll guide your Next Of Kin through any questions they have. The completed forms will:

• Authorise Bare to liaise with your healthcare facility (if applicable) to bring the deceased into care
• Allow the cremation to proceed with the permission of your Next Of Kin - this is a safeguard to ensure there is no reason to investigate the cause of death prior to the final act of cremation, and ensures that the cremation is carried out with the permission of an authorised person.
• Allow Bare to gather the necessary details to register the passing with the Registry of Births, Deaths and Marriages so that a legal Death Certificate may be issued. We’ll take care of registering this on behalf of the Next of Kin, but it’s important these details are current and up to date at the time of death.

Yes - the advertised price of a cremation with Bare is the final price.  We're aware that the funeral industry has a reputation for hidden fees and charges. With a Bare Cremation, the price you see is the price you pay.  We don't charge extra for weekend or overnight transfers, oversized coffins, pacemaker removal - or anything else.  To get a price for your location, simply hit the "Instant Quote" button and know that the price you'll see is the price you'll pay. 

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No, you don't have to pay upfront.   We know that paying for a funeral can be daunting, particularly when there's more important things to worry about, so with Bare we don't ask for payment upfront.  If you have any questions about this, please give our care team a call on 1800 071 176. 

Bare is one of the largest independent funeral directors in Australia, performing more than 7,000 funerals annually.  Bare and our partners are registered or licensed as per each state’s local guidelines and regulations for Funeral Directors. We're ISO certified, have more than 2,000 5 Star Reviews, and have featured in a number of media stories for the difference we're making in the industry. 

This will vary with each state, so please check with your arranger on the specific options available to you. In the majority of metropolitan areas we can hand deliver the ashes at a day and time that is convenient for you. We can also mail the ashes or you can collect from the crematorium directly.  Please note we require a signature for all return of ashes to ensure they are successfully delivered.

The paperwork requirements vary by state. We will provide you with all documentation that needs to be filled and, where helpful, guide you through it's completion. We also give you the ability to complete these documents online, so you don’t need to find a printer, and can start, stop and resume at your own pace. The documents are used for authorisation to cremate, transferring a person into our care from an institution (such as a hospital), and personal details for the registration of the passing.   

Yes. On completion of your prepaid arrangement, we’ll mail you a hard copy of your arrangement, as well as some instructions you might wish to leave with your family or lawyer. Your documents are also securely stored online and can be shared with family, executors, lawyers and accountants anytime. Your account details and documents can be found at https://bare.com.au/dashboard/home

You have a 30 day cooling off period to consider your contract and change your mind if you wish. You may cancel your contract within the 30 day period by notifying Bare Cremation in writing. Your contract is cancelled and you will receive a full refund. It is important that you are aware that your Bond cannot be withdrawn prior to death, except during the cooling-off period.