End of life planning, on your terms.

We are almost always in a position to be able to attend to your cremation care as planned, however additional costs may be incurred if the death occurs outside 50km of the address nominated on your prepaid contract. We encourage you to keep in touch and provide us with updated details should you change address. In the rare event we can't complete our services, your finances are released back to your estate, or can be transferred to a local funeral director.

If you are travelling within Australia when death occurs, your family will need to contact us immediately, so that we can make the necessary arrangements to assist with your safe transfer.

We are almost always in a position to be able to attend to your cremation care as planned, however additional costs may be incurred based on where the death occurs. In the rare event we can't complete our services, your finances are released back to your estate, or can be transferred to a local funeral director.

You have a 30 day cooling off period to consider your contract and change your mind if you wish. You may cancel your contract within the 30 day period by contacting Bare or notifying us in writing. Your contract will be cancelled and you will receive a full refund. It is important that you are aware that your Bond cannot be withdrawn prior to death, except during the cooling-off period.

When the time comes to put your Bare Prepaid Plan to use, our team will be on hand 24/7 to guide your family through all the steps to bring you or your loved one safely into our care. Firstly, you or your family will need to give us a call on 1800 071 176 to notify Bare of the passing. We’ll step into action to make sure you, your loved one, and your family receive urgent care.

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We’ll be able to locate a record of your Prepaid Plan with Bare, but we’ll ask the Next of Kin to complete some additional forms upon a death to help formalise a passing. These forms have an important function in ensuring a cremation is carried out safely, smoothly and legally. We’ll guide the Next Of Kin through any questions they have. The completed forms will:

• Authorise Bare to liaise with the healthcare facility (if applicable) to bring the deceased into care
• Allow the cremation to proceed with the permission of the Next Of Kin - this is a safeguard to ensure there is no reason to investigate the cause of death prior to the final act of cremation, and ensures that the cremation is carried out with the permission of an authorised person.
• Allow Bare to gather the necessary details to register the passing with the Registry of Births, Deaths and Marriages so that a legal Death Certificate may be issued. We’ll take care of registering this on behalf of the Next of Kin, but it’s important these details are current and up to date at the time of death.

Yes. On completion of your prepaid arrangement, we’ll mail you a hard copy of your arrangement, as well as some instructions you might wish to leave with your family or lawyer. Your documents are also securely stored online and can be shared with family, executors, lawyers and accountants anytime. Your account details and documents can be found at https://bare.com.au/dashboard/home

The investment value of your prepaid contract is invested in a regulated Fund with the Lifeplan Australia Friendly Society. As a member of the Fund the investment value is held in your name and we can only access the funds on your passing as part of the pre-paid contract. In the very unlikely event that we are not in business when you pass away the investment value at that time would either be paid to your Estate or paid to another Funeral Director at the direction of your Executor to contribute to your funeral expenses.

Your prepaid contract includes a breakdown of each service and its associated costs. If you'd like to review the details, you can request this anytime or you can visit our website to generate a quote and select the option to email yourself a copy.

No. Once the plan is paid in full, there’s nothing more to pay, whether you need us in 5 or 50 years’ time. The only situation where extra fees may be payable is if you pass away in a different region in Australia. While we are almost always in a position to be able to attend to your cremation care as planned, additional costs may be incurred based if the death occurs outside 50km of the address nominated on your prepaid contract. We encourage you to keep in touch and provide us with updated details should you change address.

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In the instance of an overseas death, your finances are returned to their estate as we cannot service.

It’s important to ensure that your next of kin or executor knows your wishes. That will make the process seamless at the time of your passing. If you are in an aged care facility or hospital, we encourage you to let them know that you have a prepaid contract with Bare and provide our phone number 1800 071 176. They will then be able to contact us immediately when the time comes. 

If you’re currently paying funeral insurance, you have three options. The first is to cancel your funeral insurance payments, and convert to a prepaid cremation plan. This means you forfeit your potential payout, but this is likely the cheapest option if you’re unlikely to require our service for three years or more. The second option is to continue paying your funeral insurance premiums, and also take out a prepaid plan. As funeral insurance simply pays out a lump sum of cash, this could be used by your family for anything (as a gift for a car, holiday, education etc) if you’ve also prepaid your funeral. The final option is to keep paying funeral insurance, and simply use that payout to arrange a Bare cremation when the time comes. This is what we recommend if you’re expecting to require our service in the next three years. 

When you purchase a prepaid cremation, we must legally remit GST immediately. That means we take out the GST component of the amount paid and send it to the Australian Tax Office. We also take our setup fee to pay for the administration and setup of your Prepaid Bond in a regulated fund with the Lifeplan Australia Friendly Society. All of these costs are clearly outlined on your prepaid cremation contract. If you have any questions at all, please don’t hesitate to call or email us anytime. We pride ourselves on complete transparency. 

The decision to purchase your prepaid plan now or later completely depends on your current financial circumstances. The major benefit of prepaying with Bare is that you lock in today’s price – which is typically the lowest in the market. Paying now avoids any increase in prices, which can be substantial over many years. It also allows for peace of mind that you won’t pass the stress and burden onto your family when the time comes. Paying later allows you to save money in the meantime, however you do run the risk that prices will increase. 

As part of the Prepaid Cremation arrangement, you will receive a funeral contract, and your detailed policy documents in hard copy, which lists all the prearranged services agreed upon. We'll provide you with a digital copy immediately on purchase, and hard copy documents are delivered via post within 14 days of purchase. You will also receive a copy of your Lifeplan Australia Friendly Society Disclosure Document outlining how your money is kept safe.

We aim to be one of the cheapest providers in every region we operate. The bulk of our costs are from the cremation fee and the transportation. In some states (such as Western Australia) the cremation fee is significantly higher than others. Our prices reflect the local input prices of our services. We’re constantly working to get our prices as low as possible in all locations.  

There are no hidden fees. Our prepaid cremation prices are fully inclusive and your prepaid contract clearly outlines all included services and costs. A major reason Bare was started was to offer an affordable and completely transparent funeral service. We are completely open about our pricing, which differentiates us from the traditional funeral industry.