At Bare, we understand this is a very difficult time. We are here to make the funeral process as simple as we can for you.
This step by step guide is here to provide you with peace of mind about the Bare Cremation process.
We are here for you at any time. Give us a call at 1800 071 176 if you have any further questions.
1. Contact us.
You can do this in one of two ways.
You can either head to the “Get Started” page on our website, or call us on 1800 071 176.
If you reach out on our website, we will still give you a call as soon as possible. We want to touch base and assure you that we are here to support you.
In this first call, we will collect some personal details of the deceased. We ask you their full name, date of birth and death, and their present location. We also gather a few details about you, such as your email address and your best contact number, as we talk you through the process. With complete transparency, we also explain our pricing in this initial conversation.
Sometimes a loved one passes away in a hospital or other institution. In such a situation, our first contact may be a call from a member of staff from that location. We will obtain Next of Kin details from them and then call you to make contact, discuss the process and answer any questions you may have.
2. We bring your loved one into our care.
We make contact with our local service provider in your area. Their role is to assist us with transportation. They will give us an indication of when they will collect your loved one. If a hospital or institution is involved we will liaise with them about collection. We always keep you informed of the timing of this process. It is important that you and others have had time to say your goodbyes. We will give you the time and space needed before we collect your loved one.
In some locations, an Authority to Release form is required to be signed by the family, giving us authority to collect your loved one. If this is the case, we will email you this form to sign and return. Your loved one will come into our care and be housed with dignity in a private, secure, temperature-controlled location until the time of cremation.
3. We help you complete the paperwork.
The Next of Kin of the deceased is required to complete a number of documents.
After our first call, we immediately send you an email with a link to an online form. We ask you to click on that link and answer some questions about your loved one.
By answering the questions, the documents we need from you will populate. Once you have submitted the questions, you need to electronically sign and submit the information. We will then automatically receive the information we need from you.
4. We apply for medical certificates.
These documents come from doctors and relate to verification and cause of death. We will liaise with the doctors to organise these documents. In most instances you will not need to be involved in this process.
If death did not occur in an institution, we may need to get your loved one’s last treating doctor’s details from you, but we will let you know if this is the case. If your loved one was transferred to the Coroner after death, we will contact the Coroner’s office and receive the necessary paperwork from them.
5. We schedule the cremation.
When all necessary documents are gathered, we ensure that they are completed correctly, then book the cremation date. We will contact you to advise you of the cremation dates, unless this is something you have asked us not to let you know.
At this stage, you will receive an invoice for our services with your payment options outlined. If you have any questions about this, we are available anytime to discuss so please do not hesitate to call.
6. We perform a private cremation.
Our local service provider will transport your loved one to the crematorium. We only use fully registered and reputable crematorium services. Your loved one will be in a simple eco-friendly coffin. All our cremations are private and dignified, and we handle your loved one with the utmost care.
7. We return your loved one’s ashes.
We then contact you to organise the most suitable means of returning your loved one’s remains to you. If in person, we will organise a time to hand deliver to you. Alternatively, we use registered and trackable service to deliver the remains back to you.
8. We register the death with BDM.
After the cremation takes place, we can now register your loved one’s death with the Births Deaths and Marriages Registry. You will receive an email from us at this stage with a draft of what is being submitted to the registry. Please check over the email and advise of any changes. Once we know what we are submitting is all correct, we will register your loved one's death. Once issued, a death certificate will then be posted to you. This certificate can take up to 4 weeks to arrive, and longer if a Coroner is involved.
We will always keep you fully informed of the stage we are at in this process and be available to assist and answer any questions you may have. We promise complete transparency and ensure that the utmost care is taken of your loved one at all times.
9. We support you in arranging a memorial service.
Now that your loved one’s ashes have been returned to you, we can help you arrange your own personal memorial service, if that is what you and your loved one wanted. A memorial can be arranged as part of our flexible and personalised Bare Funeral services. This can be something that celebrates their life in the way they would want.
Additional services: funeral or memorial services.
A traditional funeral service usually occurs prior to cremation, often with the body or coffin present, providing families with a time-honoured method to show their respects. Memorial services, on the other hand, are held after the cremation, allowing families to carefully plan a personalised and distinctive farewell for their loved one. Both options provide meaningful ways to remember and honour a loved one, and the choice ultimately depends on individual and family preferences.
A memorial, as part of our Bare Funeral service, includes:
- Chapel, Church, Outdoor or Community Venue
- Professional funeral celebrant to run the memorial
- Slideshow and music
- Large vase of flowers
- Service booklets
- Memorial book
- Event Management
- Catering - Optional Extra
- Custom Options - Optional Extra
You may wish to add a memorial or funeral to your Bare Cremation with a Bare Funeral. We can also assist in organising and conducting the service, while we take care of the cremation process. You can learn more by heading to our Bare Funeral page.
To get a quote for a Bare Cremation, click the below button, or give us a call. To arrange an at-need or imminent cremation call 1800 071 176, or for a prepaid cremation call 1800 202 901.
Additional services: deceased estates.
Estate administration is the process of collecting information about someone's assets and liabilities, applying for a grant of representation, collecting and managing that person’s assets, paying any relevant debts and distributing the assets to the beneficiaries.
In many cases, you’ll need a lawyer to support with estate administration. If this describes your situation, our affiliated law firm Bare Law is here to help - with the same unrelenting focus on simplicity, affordability and customer service.
Not sure what you need?
Estate administration can be particularly confusing. If you’re not sure what to do, we’re here to help. Please don’t hesitate to give us a call. Your free and no-obligation discussion can help you make the right decision. Call us on 1800 959 371 or head here to learn more about Probate and deceased estates.